Postage now £3.99 and other stuff…..!
Posted on | January 21, 2011 | No Comments
We’ve finally recovered from the Christmas rush (just about!) and so have taken stock of any feedback from the last few months. This has meant we have implemented some changes……
1. We’ve had a few bits of feedback that our postage is too high when buying our smaller sets! Unfortunately this is more of an average, covering the costs of a postal tube (still need one for the small sets), Royal Mail 1st class recorded delivery and associated costs (plus we do offer free delivery on orders over £50). Anyway, we’ve still taken this on board and managed to cut some costs and renegotiate things. So now our postage is £3.99! (UK ) and a flat rate £9.99 (Rest of the World).. All orders over £50 are still free delivery.
2. A few people have been confused with our cheque payment option. We have redesigned the payment template and made the wording a lot clearer. Basically until you send us the cheque (…..and it’s cleared) we don’t send out the order! 
3. VAT is now 20% on all of our wall stickers but we’ve managed to keep our prices the same. There are some price changes though but only 10 sets have increased with 11 sets actually reduced. Of the 10 sets increasing in price we have added value to 7 of the sets (with extra stickers).
4. We also have a new instruction sheet with some added info to make things simpler. We also plan on adding another instruction sheet for help in removing stickers when only being used temporarily (e.g. Christmas).
That’s about it for now, but we just want you to know that we do listen, so all feedback good and bad is appreciated………. (ummm not too much of the bad though!) 
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